Effective Date: February 10, 2025
Duluthian Networks (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, website, and other online platforms (collectively, the “Services”).
1. Information We Collect
We collect the following types of information to provide and improve our Services:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing and payment information
1.2 Automatically Collected Information
- IP address
- Browser type
- Device information
- Usage data
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience and analyze our website traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Services
- To process payments and transactions
- To communicate with you, including sending updates and promotional materials
- To improve and personalize our Services
- To ensure security and prevent fraud
- To comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties in the following circumstances:
- Service Providers: To perform business functions, such as payment processing and website hosting
- Legal Compliance: To comply with legal requirements or enforce our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal information
- Request correction or deletion of your personal information
- Object to or restrict the processing of your data
- Withdraw your consent (if processing is based on consent)
- To exercise these rights, please contact us at privacy@duluthian.net.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by other means. Your continued use of the Services after any changes signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Duluthian Networks
4411 Venture Ave.,
Duluth, MN 55811
Email: privacy@duluthian.net
Phone: 866.438.5884